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National mortgage services

Australia’s mortgage industry is complex, with each state and territory observing its own procedures, cultures, laws and practices.  Gadens has been leading the mortgage industry for the past 30 years.  Today, Gadens NMS, our national mortgage documentation and settlement service, takes the burden, reduces the risk and simplifies the mortgage process for lenders across Australia.
Local expertise, national service
With the combined knowledge in our offices in Adelaide, Brisbane and Melbourne as well as that of agent firms in Canberra, Hobart, Perth and Sydney, we understand the differences in mortgage practices across the country.  Gadens offers a single point from which our clients can accurately and quickly document and settle loans anywhere in Australia.
Our system offers fixed prices for transactional lending and compliance monitoring, as well as online tracking and reporting of all mortgage transactions through our dedicated website.  Here, our clients have access to real-time reports and can monitor their transactions 24 hours a day, every day.
For our clients, it means they do not need to deal with third parties, avoid delays in document delivery and eliminate many of the obstacles they usually encounter when working across different time zones.
Proven experience with mortgage industry leaders
We work with leading lenders, funders and intermediaries on innovation in and refinement of the industry.  Our clients include mortgage originators and lenders, state and regional banks, and Australia’s major banks.
Our team has in-depth knowledge of the industry and is at the cutting edge of regulation, e-conveyancing, e-lending and new customer identification protocols.
When it comes to compliance, our significant compliance team specialises in ensuring that the risks that can arise with standard documentation, reputation, the ACCC, ASIC, AML and trade practices are completely addressed.  To keep our clients’ documentation up to date, our team advises financial institutions on changes to their documents to reflect developments in the law and commercial practice.
We partner with our clients to provide technology focussed B2B solutions and tailor our reporting systems to ensure that clients’ obtain information that is relevant and important to them.  We have a special purpose website which enables a high number of files to be activated, monitored and reported on each day.  This time-saving, efficient system offers banking and finance clients an innovative combination of online programs, legal analysis and management.
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