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Consumer Express | October 2025 Edition

In the October 2025 edition of Consumer Express, we explore the latest legal and regulatory developments impacting the consumer sector, with a focus on the emerging trends and challenges our clients are navigating. This edition covers the continued growth in online retail spending, driven by the rise of mobile-first shopping experiences, as well as the […]

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Federal Court confirms $5.8m penalty against Australian Clinical Labs over data breach

The Federal Court has confirmed Australian Clinical Labs (ACL) must pay a $5.8m civil penalty along with $400,000 in legal costs to settle proceedings commenced by the Australian Information Commissioner (OAIC).[1] The proceedings arose from the OAIC’s investigation into a cybersecurity attack on Medlab Pathology (Medlab) that exposed personal information relating to approximately 223,000 Australians,[2] […]

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Denmark to let you control the use of your voice and likeness. What about Australia?

If your social media is dipping into uncanny valley territory, you’ve likely found a deepfake. Elegantly described by the eSafety Commissioner, deepfakes are videos, images, or audio showing a real person “doing or saying something that they did not actually do or say”.  However, unlike the fakes of yesteryear, new AI technologies are not only […]

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Developing or procuring AI? Here’s what you need to know

AI tools are bringing paradigm-shifting opportunities that will transform the way we work and interact. In a recent McKinsey survey, 78% of respondents indicated that their organisation uses at least some AI tools – an increase from only 50% prior to the generative AI boom of late 2022, spurred on by the public release of […]

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New mandatory ransomware payment reporting obligations now in force

Introduction Australia has taken a bold step in strengthening its cyber resilience with the introduction of the mandatory ransomware and cyber extortion payment reporting regime under Part 3 of the Cyber Security Act 2024 (Cyber Security Act). Effective from 30 May 2025, this new regime requires certain entities – including businesses with an annual turnover exceeding $3 million and […]

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Consumer Express | May 2025 Edition

In the May 2025 edition of Consumer Express, we focus on the key developments impacting our consumer clients, including the positive duty to prevent unlawful sexual discrimination, updates on wage theft laws, and the complexities surrounding retail lease rent reviews. We also take a closer look at the ACCC’s 2025-2026 enforcement priorities and the potential […]

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Australian government bans DeepSeek: National security déjà vu

After the explosive debut of Generative AI models, particularly in the United States of America, a new contender has recently entered the AI landscape. Despite only being founded in 2023, DeepSeek, a Chinese tech company, has developed an artificial intelligence (AI) model which has drawn significant attention, both from users, governments and various financial markets. […]

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Bunnings’ use of facial recognition technology found to breach the Privacy Act – What lessons can be learned?

On 29 October 2024, after an almost 2-year investigation, the Australian Privacy Commissioner (Commissioner) determined that retail giant, Bunnings, had, through its use of facial recognition technology at 62 of its retail stores around the country between 6 November 2018 and 30 November 2021, interfered with the privacy of hundreds of thousands of customers.[1] Facial […]

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Consumer Express | October 2024 Edition

In our tenth edition of Consumer Express we consider the hot topics facing our consumer clients, including the right to disconnect and what it really means, the first tranche of the new privacy reforms and how to prepare for what’s coming, helpful tips on structuring trade promotions, as well as AI washing. Our regulators have […]

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A tectonic shift – Australia’s first dedicated Cyber Security Act

Hot off the heels of its first tranche of reforms to the Privacy Act, the Federal Government has released a raft of cyber security legislation to ‘achieve Australia’s vision of being a world leader in cyber security by 2030’,[1] including Australia’s first dedicated ‘Cyber Security Act.’ Minister for Cyber Security Tony Burke introduced the: Cyber […]

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Government publishes Consultation on the Mandatory Guardrails for AI in high-risk settings

In a busy period for Government on technology and data law reforms, in conjunction with its ongoing reviews of AI technology and systems, and complementing the Voluntary AI Safety Standard unveiled by Minister Ed Husic, the Federal Government recently released its ‘Proposals Paper for introducing mandatory guardrails for AI in high-risk settings’ (Paper) as an […]

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First tranche of Privacy Act reforms enter parliament

The long-awaited Privacy Act 1988 (Cth) (Privacy Act) reforms are finally here, with the Privacy and Other Legislation Amendment Bill 2024 presented before parliament yesterday. After almost four years since the commencement of the Privacy Act Review, the government has introduced the first ‘tranche’ of these reforms. In tabling before parliament, the Attorney-General Mark Dreyfus […]

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