In these unprecedented times of COVID-19 the financial services industry is undergoing a number of legal changes. These changes aim to provide greater protection for consumers and implement new processes and procedures in light of the social distancing rules.
Part 1 of this legal update looks at the introduction of electronic signatures on affidavits and changes to the AFCA complaints process.
For details of all our COVID-19 tips and updates, visit the Gadens COVID-19 Hub.
Sonia Apikian, Partner
Sarah Rogers, Associate
Jana Stackhouse, Lawyer