COVID-19 | Banking & Finance Update – Part 1

1 May 2020
Sonia Apikian, Partner, Melbourne

In these unprecedented times of COVID-19 the financial services industry is undergoing a number of legal changes. These changes aim to provide greater protection for consumers and implement new processes and procedures in light of the social distancing rules.

Part 1 of this legal update looks at the introduction of electronic signatures on affidavits and changes to the AFCA complaints process.

Click here to download the full article.


For more on the Australian Financial Complaints Authority process you can view this short presentation pre-recorded with Sarah Rogers, Associate:

This session was recorded on 18 September 2020.


For details of all our COVID-19 tips and updates, visit the Gadens COVID-19 Hub.


Authored by:

Sonia Apikian, Partner
Sarah Rogers, Associate
Jana Stackhouse, Lawyer

This update does not constitute legal advice and should not be relied upon as such. It is intended only to provide a summary and general overview on matters of interest and it is not intended to be comprehensive. You should seek legal or other professional advice before acting or relying on any of the content.

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