What has changed?
Following the release of the independent review of the National Aged Care Quality Regulatory Processes on 25 October 2017, the Minister announced that the Government would be replacing the announced re-accreditation audits with unannounced audits.
Who do the changes apply to?
The changes apply to residential aged care services applying for re-accreditation from 1 July 2018 and those with an accreditation expiry date on or after 1 July 2019.
The changes will not apply to providers who have already been advised of their reaccreditation site audit or facilities with an accreditation expiry date before 1 January 2019.
What are the changes
a) Unannounced re-accreditation audits / Applications for re-accreditation
Before end of accreditation period, providers will be issued with a notice that:
b) Late Applications for re‑accreditation
Where an application is filed late, regardless of whether the accreditation will expire in the interim period there is no obligation on the Agency to:
If your facility is not accredited you will not be eligible to receive subsidies.
c) Notifying residents and their representatives
Providers must notify residents and their representatives prior to the audit and on the day of the audit, including via posters, mail outs, SMS/text messages, in emails or in person.
Providers must enable care recipients and their representatives who have expressed a wish to meet with the assessment team to do so
d) Exit Meeting
On the last day of the site audit, an exit meeting will be held between the provider and the assessment team.
e) Audit Assessment Reports
The Assessment Team will provide a copy of the Audit Report detailing its findings to the provider within 7 days of the audit.
The audit report contains the assessment team’s findings about the home’s performance against the quality Framework. Supporting information is not included in this report.
f) Responding to audit reports
Providers are invited to submit a response within 14 days from having received the Audit Report or within the time specified within the Audit Report
g) Accreditation Decision
The Quality Agency must make a decision within 28 days of receiving the Site Audit Report. The Quality Agency when making a decision regarding re-accreditation may consider all relevant information about the service, including:
Responding to Audit Reports
Providers may choose not to submit a response to the Audit Report, however the Audit Report and any response submitted will be considered by the Quality Agency when making a decision regarding re-accreditation.
A response to an Audit Report is the best way to demonstrate how your service is meeting the Accreditation Standards, including:
How can we help you?
It is important to ensure you respond in a way that demonstrates how your service complies with the Aged Care Act 1997 and the Principles. Gadens can assist providers to prepare comprehensive responses to Audit Reports.