Stephen Kroker Archives

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- Adelaide
  - Level 1
  - 333 King William Street
  - Adelaide SA 5000
  - GPO Box 949, Adelaide SA 5001
  - +61 8 8456 2433
  - +61 8 8456 2499
  - info.sa@gadens.com
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- Brisbane
  - Level 11, ONE ONE ONE
  - 111 Eagle Street
  - Brisbane QLD 4000
  - GPO Box 129, Brisbane QLD 4001
  - +61 7 3231 1666
  - +61 7 3229 5850
  - info.qld@gadens.com
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- Melbourne
  - Level 13, Collins Arch
  - 447 Collins Street
  - Melbourne VIC 3000
  - GPO Box 48, Melbourne VIC 3000
  - +61 3 9252 2555
  - +61 3 9252 2500
  - info.vic@gadens.com
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- Perth
  - Lavan (Associate office)
  - Level 20
  - 1 William Street
  - Perth WA 6000
  - PO Box F338, Perth WA 6000
  - +61 8 9288 6000
  - +61 8 9288 6001
  - info.wa@gadens.com
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- Sydney
  - Level 29
  - 8 Chifley Square
  - Sydney NSW 2000
  - PO Box H332, Australia Square NSW 1215
  - +61 2 9231 4996
  - +61 2 9163 3000
  - info.nsw@gadens.com
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Statutory Consumer Guarantees: Lessons from Holden

Following the ACCC’s announcement on 26 July 2017 of proceedings against Ford, the ACCC issued a media release on 3 August 2017 announcing that it has accepted a court enforceable undertaking offered by Holden to address the ACCC’s concerns about Holden’s compliance with the Australian Consumer Law (ACL) and, in particular, the ACL’s consumer guarantees […]

ACCC’s 2017 Enforcement Priorities – What to Expect

On 24 February 2017, the ACCC’s Chairman, Mr Rod Sims, launched the 2017 ACCC Compliance and Enforcement Policy and announced the ACCC’s enforcement priorities for 2017. It certainly looks like being a busy year for the ACCC, with enforcement activities foreshadowed in a number of areas. Set out below are the key areas identified in […]

Fun quiz: how to handle online reviews by your customers

Recently the ACCC commenced court proceedings against Meriton Property Services Pty Ltd for misleading or deceptive conduct. Meriton provides serviced apartment accommodation to its customers. Meriton participates in the “Review Express” program operated by TripAdvisor. Meriton provides consenting customers’ email addresses to TripAdvisor. TripAdvisor then emails the customers and invites them to review Meriton’s services […]